The annual survey of wireless customer satisfaction from Consumer Reports hits the streets this week and it doesn't have much good to say about AT&T. In a canvass of more than 50,000 readers spanning 26 U.S. cities, the organization found the carrier had the lowest customer-satisfaction rating in 19 cities surveyed; Verizon ranked highest.

But to find that the carrier placed last in 17 other cities as well suggests that AT&T's shortcomings are more widespread than the carrier would have us believe and not simply the product of a high concentration of iPhones in the country's larger cities.

As Pali analyst Walter Piecyk wrote in an investor note this morning, "We believe it has been an elitist investor view that only a few high profile AT&T markets are having problems on the theory that only ‘tech savvy' residents of coastal cities would find enough use in the iPhone to impact the quality of AT&T's network."

via: digitaldaily.allthingsd.com