It's amazing, twice in a week of service disruption?  I think it's hurting Rimm's stable service reputation.  nytimes.com wrote an article on the news. check it out.

OTTAWA - For the second time in a week, BlackBerry users found themselves without e-mail and Internet service, refreshing their screens in futility on Tuesday night as they languished in an agonizing information vacuum.

ome BlackBerry users continued to experience intermittent service disruptions on Wednesday after a major failure shut down the popular wireless e-mail service throughout North and South America.

The users - often called CrackBerries for the devotion - were vocal in their complaints. Many used Twitter to express outrage over the latest interruption. "Never Again BlackBerry," read one tweet, while another said the best way to remove the frustration was to leave the BlackBerry at home.

The shutdown appears to have started at about 6:30 p.m. Tuesday and service was generally restored by 2:45 a.m. Wednesday.

It was the second disruption in less than a week. Like other shutdowns in the past, it appeared to be an unintended consequence of a software upgrade to the system.

via: Check out nytimes.com for the full article.