HTC Explains in Details Why the ICS update for Desire HD has been CANCELED

We reported before that the Official Android 4.0 Ice Cream Sandwich update for HTC Desire HD has been CANCELED. Today, HTC Explains even more details about why the company decided not to push the Ics cream sandwich update to the HTC Desire HD and its other carrier variants (Inspire 4G).

HTC said it was sorry to all HTC Desire HD owners on its latest Statement regarding this matter :

"We've heard your feedback on our decision not to update the HTC Desire HD to Android 4.0. We completely understand that this is a controversial decision.

For more background, due to how storage on the HTC Desire HD is partitioned - and the larger size of Android 4.0 - it would require re-partitioning device storage and overwriting user data in order to install this update. While technically advanced users might find this solution acceptable, the majority of customers would not. We also considered ways to reduce the overall size of the software package, but this would impact features and functionality that customers are currently using. Even after installing the update, there were other technical limitations which we felt negatively impacted the user experience.

We believe an update should always improve the user experience and carefully evaluate each update based on this criteria. While we are very aware of the disappointment from this decision, we believe the impact to user experience was too great. We recognize this is a change from our previous statement and for that we're truly sorry." - HTC

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