Tags - issue


Some customers and even techies are complaining that some of the Galaxy S8 and S8+ displays are currently showing a reddish tint. The red tinge issue was slowly starting to become a headache for Samsung because of all the bad PR that it was bringing to the company. They have only just started to leave the Note 7 disaster behind and move ahead, so this is definitely not something that Samsung would want to see being escalated. Samsung did mention that they will be addressing the problem with an update and they have released that update earlier today in South Korea.


The OTA update with firmware version G950NKSU1AQDG for the S8 will now add one extra setting to the phone's display section, which will give users the power to control "full screen color balance." Hopefully, this will enable users to adjust the screen until the reddish hue disappears. Additionally, another newly added option called the Screen Edge Color Balance can be used to adjust the color balance on the curved edges of the display. Samsung will most likely be releasing this update everywhere, but that isn't official news as of yet.


Via: SamMobile


Saikat Kar (tech-enthusiast)



While a lot of users and even some critics are still touting the Galaxy S9 and S9+ as two of the best Android smartphones in the market, there's plenty of news that contrasts this fact. The calling issues of the S9 and S9+ are no secret and the latest lawsuit in Israel is proof of the fact that it's actually quite serious.


Apparently, a number of users in Israel have sued Samsung Electronics and Suny Cellular Communications Ltd (regional importer and partner) on the basis of selling smartphones that cannot perform even the basic cellphone function of making and taking calls properly. You can read the details of the class action lawsuit below.


"The applicant has discovered that during cellular conversations, the user encounters alternating loss of hearing on the other side of the call for a few seconds at a time (usually between 5 and 10 seconds). In other cases, the fault is expressed in a fragmentary sound (which creates a feeling of distorted reception) that does not allow for an audio conversation at all, and requires the severance of the conversation and the creation of a renewed connection."


Perhaps the most worrying fact in all this is that although Samsung has already rolled out multiple updates to fix the issues related to calling, they have been mostly ineffective, indicating that this could be a hardware issue. In fact, the plaintiff has even confirmed this fact from their side by saying that according to their investigations, the problem is being caused because the cellular networks in the country are incompatible with the Exynos chip powering the device. This could be a big problem for Samsung if they don't address it soon.


Saikat Kar (tech-enthusiast)


Moto 360

 

The semi-circular LCD on the Moto 360 seems to be having a problem with image retention. A couple of users have reported their Moto 360 continues to show the circular charging bar on the screen even after you stop charging (as you can see on the image above).

 

Moto 360

 

Certain LCDs are occasionally prone to image retention or persistence issue, wherein if an image is displayed on the screen continuously for too long it gets stuck on the screen for a while and is visible even if you go to another screen. This is different from image burn-in that happens on AMOLED panels, where the pixels are permanently transformed and it's temporary on LCD but it's still annoying to see the previous image faintly on the screen even after you move to the next one.

 

Source



As you probably know already, Samsung have been facing quite a few issues since the Galaxy S8's launch and although none of them are as large as what happened with the Note 7 (fortunately!), they are there nonetheless. The red tint problem have been bugging a few early adopters of the S8 and S8+ in certain sections of the world and Samsung started to address the problem a few days back when they released a fix for it in South Korea. They have now started to release the same update to its European customers.


The so called fix is however more of a "do-it-yourself" update than a patch really. After installing the update, users will now be able to control the RGB balance of the main panel, in addition to the edges (screen edge colour balance) where it reportedly looked more reddish than anywhere else on the display. There will also be a new option to make your phone look warmer or cooler, depending on your preference. Now we are just waiting for Samsung to address the more serious Galaxy S8 restart problem that some customers are complaining about. Have you faced any of these issues on your Galaxy S8 or S8+ yet?


Saikat Kar (tech-enthusiast)


 



The Galaxy S8 has been an iconic smartphone for Samsung due to multiple reasons and those reasons are not only limited to the design language. The S8 marked Samsung's first foray into flagship territory after the infamous Note 7 disaster and a lot rested on its success. It did turn out to be a success as reports are coming in now to indicate that the S8 might be selling five times faster than the S7! Then there's of course the design language with its huge yet surprisingly manageable 18.5:9 bezel-less display and removal of the Home button to make it possible. However, it has not been all good either.


The Galaxy S8 has been plagued with criticisms for its smallish battery size and weirdly placed fingerprint scanner to begin with and then it was followed up by a series of problems like the red tint issue, the restarting problems and a whole bunch of other small yet disruptive bugs in the software. Even the famed iris scanner turned out to be quite easy to fool and Bixby was half-baked (to say the least) at release.


The good news is that Samsung has eventually taken care of most of those problems and will continue to take care of them with software updates as and if more pop up. The latest of those updates solved an issue with the S8/S8 Plus where the smartphones restarted themselves while playing audio via Bluetooth. While it can be argued that the S8 seems rushed and you would not be wrong to think so given the circumstances, it is also true that any more delay would have surely hurt the sales and it would have been very hard for Samsung to stay on schedule for the upcoming Galaxy Note 8.


Saikat Kar (tech-enthusiast)


Head over to our firmware section to find all the latest available updates for your Samsung smartphones and tablets.


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