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If you are trying to connect to Disney+ and getting the "Unable to connect" error, you are not alone. Disney doesn't need any introduction when it comes to the entertainment industry. It has been involved in creating movies, cartoon shows, music, and video games since 1923. But since the era of the internet has started - all of those media monsters have grew to a much larger scale. The internet offered many alternatives to physical businesses. For example, movies that were seen only in theaters or at special luxurious parties, are now available one click away at the comfort of your home. We can see the same changes in the stock markets, banks and online casinos.

 

If in the past, you had to go to a city like Las Vegas to enjoy a great slots game and after that to see a new release at the theaters - now the situation has totally changed. Today, you can play online pokies no matter where you are. This gave a lot of users comfort and convenience since not everyone likes the idea of having to take a trip to do a simple thing like playing slots at a casino or even going to the theaters. Disney understood that this is where the world goes and decided to take a step. Although, they didn't expect that such an error to come up - even if it's coming from a good thing for Disney - too much traffic. 

 

Disney referred ‘Disney Plus' as the future of the company, and after years of wait, it was finally released early on Tuesday. Users can watch blockbusters created by entertainment's big names such as Star Wars, Marvel, Pixar, and Disney only at $7 a month or $70 a year. The streaming service library has over 500 movies and 7,500 episodes of original shows. The cost for Disney Plus is even cheaper than Netflix's lowest tier of the service that costs around $9 a month.


Disney plus launch was initially tested in the Netherlands and was officially launched in the US, Canada, and the Netherlands this week. The testing done in the Netherland went successful and without any issues. But at the launch day, many users experience various errors including the error 41, 42, 76, 83, and more general user logged in error.

 

As the day started and a huge wave of users tried to connect and logged in the Disney plus simultaneously, an "unable to connect to Disney+" message appeared and stopped users from logging in. Disney+ responded to the consumer's messages on Twitter with the following tweet: "The consumer demand for Disney Plus has exceeded our high expectations. We are working to quickly resolve the current user issue. We appreciate your patience."

tweet

According to the reports, almost 10 million people signed up for Disney plus on the first day of its launch whereas it took three years for HBO to reach 5 million users. With millions of people trying to connect to Disney plus at the same time, caused the server to have some streaming traffic-related issues.


So how do you solve sign in or other errors like 41 and 76, that refrain you from watching your favorite show on Disney plus?


If you can't log in, close the app, then try to log back in some time. Also, check your router and internet connection in case that's the problem. If you are trying to access Disney Plus from the country that currently doesn't have it, using a VPN won't help either. While being in the US, you can call the customer service number or can contact the Disney Plus Help on Twitter. If you can't find the app for Disney plus, try different versions such as Disney plus, Disney+, or Disney as different app stores save the app under different names.


The top technical support team at Disney Plus is working 24x7 to ensure an uninterrupted streaming service to its subscribers. The complaints already appeared to decline with time. Disney stated in a statement: "We are pleased by this incredible response and are working to quickly resolve the current user issue. We appreciate your patience,"


Since, Disney and its team working hard to make the streaming service a success, we can expect high-quality uninterrupted service without any errors.


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