WARNING! Factory reset could permanently disable Google Wallet on your Smartphones

It seems like there might be a bug in relation to Google Wallet that can prevent users from using their smartphone to make purchases. Apparently, an HTC EVO 4G LTE user was having problems with HTC Sense crashing. The phone's owner was told to factory reset the unit and he did. But that was actually the beginning of the problem he had with Google Wallet. While the factory reset did resolve the force closing of HTC Sense, it also permanently disabled Google Wallet without even giving one bit of warning.

The owner of the device called Google and the answer he received was extremely unsatisfying as he was told that he needed to have been covered by a warranty and that he could get the phone repaired as long as he was willing to pay for it. NFC enabled models have a little mechanism inside the NFC component on the phone called the "secure element". If this "secure element" is tampered with, or even in the case of a factory reset, those attempting to pay using Google Wallet will receive a "secure element error" message. And just to be clear, this issue is not limited to the HTC EVO 4G LTE. Any NFC enabled device using Gogle Wallet will find the feature disabled with a factory reset, even the Google Nexus S 4G and the Samsung GALAXY Nexus.

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