Samsung Galaxy Grand Prime was confirmed to get Android 5.0 Lollipop update and even reported to get the latest Android Build 5.1.1 lollipop that is still on the works but the update is expected to start rolling-out by the end of May (this month).
Sadly... Today, the Grand Prime joins the long list of the samsung Galaxy devices that won't be getting the Lollipop update in the Middle-east region. Just to remind you, Previously, Samsung Gulf confirmed that Galaxy E7 won't be getting the update and also Note 8.0 and TabPRO 8.4 won't be getting the Lollipop update too.
@somasarhan أهلاً بك ، نأسف لن يتم إصدار تحديث Lollipop للجهاز الذي حددته، سنبقيك على اطلاع. شكراً لك— SamsungMobileArabia (@SamsungMobileME) May 13, 2015
Translation of the Tweet (from Arabic to English):
"Welcome, we won't be relesing the Lollipop update for the device you mentioned above (Grand Prime), will keep you updated, thank you".
Now, Samsung Mobile Arabia said via its official twitter account that the Galaxy Grand Prime won't be getting the Android 5.0 Lollipop update in the whole Middle-east region as a reply to a user query about the Grand Prime, this is bad news for the Arab users.
It looks like that Samsung Middle-east firm won't be releasing any lollipop update for any mid-range devices, only latest flagships will get it, however, this is ONLY for the Middle-east and doesn't affect other regions which are confirmed to get the Grand Prime Lollipop update.