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One of the handset giants in the mobile phone market, Samsung, has left many users worried by announcing that it will discontinue its latest updates for one popular device, the A51 4G, from this month. This action has elicited diverse reactions among users and brought forward a discussion on the life support of manufacturers for their devices.


The Samsung Galaxy A51 4G has been awarded for being one of the best-selling mid-range handsets, and, unfortunately, its life cycle is ending in connection with related updates from Korea.


As a result of information from SamMobile, Samsung has decided to cease support across several devices, including the Galaxy A51 4G (unlocked), which will not receive any security updates permanently.


Every six months, both LTE and 5G variants received security updates. Nevertheless, beginning this month, only the 5G version will be supported by the brand. This is disappointing news to many users, especially those who depended on Samsung's durability and device support.


At the time, it became the first mid-range device from Samsung to get under its belt the latest version of Android and was even outdone by the brand's flagships. In early 2020, this gadget was launched with Android 10 and has since been updated to reach the final version of the operating system for such a model, Android 13, with One UI 5.


Although Galaxy A51 4G has been on sale for four years, its impact and popularity among users persist. Mobile device manufacturers support the policy issue of Samsung's cessation of updating this equipment. In a highly competitive market, users require high-quality devices and durability in support of manufacturers.


Samsung's decision is also an example that points to the need for companies' transparency on how long they would support their devices. Consumers expect to know the durations of their devices and the corresponding warranties that they will receive after purchase.


This decision by Samsung will affect numerous groups of consumers, most notably those who had trusted the brand because it promised durability and support for mobile devices.


To begin with, those who use the Samsung Galaxy A51 4G as their primary gadget will immediately feel some consequences of this action. The users opted to purchase the Samsung Galaxy A51 based on trust in this company and its product, expecting it would work for an acceptable time without security updates or other improvements. The discontinuation of updates will ensure that these users remain on the current version, making them vulnerable to security breaches and limiting their future user experience.


Moreover, consumers who appreciate the durability of their gadgets and long-term return on investment will also not be spared by this change. For many individuals, buying a mobile device is expensive; therefore, they expect their manufacturers to keep providing them with enough support for several years. The announcement from Samsung might make these users think twice about their loyalty to the brand and persuade them to switch to devices produced by manufacturers providing prolonged customer support.


People who care about the safety of their data and the protection of privacy will also be affected by this decision, as discontinuing security updates can make such users more vulnerable to cyberattacks towards malware, undermining integrity in storing one's personal information on a device.


In the meantime, users who use it professionally or for academic purposes will face more challenges. Incompatible applications and services could prevent essential tasks from being performed or necessary resources from being accessed due to no updates.


However, due to the quick advancements in software and technology within a short time frame of release, users may even be forced into making early purchase decisions on newer devices caused by security limitations or not fitting updated applications, among other reasons. This fact highlights that being careful when selecting a mobile device and requiring more specific information from manufacturers about the life periods of their products are extremely important.


The good news is that video game lovers do not worry. The update will not affect online games or their rewards. In other words, those who play casino games should not worry about receiving their casino rewards. Log in from your browser, download the application (which is not affected by the update) and enjoy it from your mobile.


Nevertheless, the end of Galaxy A51 4G updates puts a period to one of Samsung's most iconic mobile phone cycles. This event poses some difficult questions that must be faced regarding the direction of mobile device support in general and the suggestion of further information from manufacturers to consumers.


 

In the competitive arena of sales, auto-dialers have revolutionized the way businesses approach lead generation and customer outreach. These sophisticated systems automate the calling process, allowing sales teams to focus on the more crucial aspects of their job-building relationships and closing deals. As they eliminate the monotonous task of manually dialing numbers, auto-dialers dramatically increase the efficiency and volume of calls, thereby augmenting the opportunity to convert leads into valuable customers. This section delves into how auto dialers can be a game-changer for sales strategies, providing insights into their functional benefits and strategic value in a high-paced sales environment.

 

From Cold Calls to Sales: The Power of Auto Dialers in Lead Generation

 

Enhanced Productivity Through Automation

By incorporating auto-dialers into their workflow, sales representatives can bypass the repetitive and time-consuming nature of manually dialing numbers. Auto-dialers work seamlessly to connect agents with live prospects, eliminating the wait times between calls and ensuring a steady stream of communication. Consequently, this heightened level of efficiency allows sales teams to make more calls in less time, which can result in an increased rate of successful connections and a higher probability of achieving sales targets.

 

Intelligent Call Routing and Lead Management

Auto-dialer software is designed with intelligent call routing capabilities, ensuring that prospects are directed to the most appropriate sales representative based on specific criteria such as demographics, past interactions, or areas of interest. Streamlining the process, auto dialer software provides real-time data and analytics, allowing immediate adjustments to calling strategies. This level of specificity ensures that conversations are meaningful and tailored, thereby increasing the chances of a sale. Additionally, these systems often include features for lead management, such as sorting and prioritizing leads, so that high-potential contacts are addressed promptly. The integration of auto-dialer software into the lead management process thus results in a more strategic approach to sales, capitalizing on the most promising opportunities first.

 

Streamlining Lead Management

Lead management becomes significantly more organized and streamlined with the usage of auto-dialers. These systems can integrate with customer relationship management (CRM) platforms, enabling the automatic logging of call details and outcomes. This integration makes it possible for sales teams to keep comprehensive records of interactions, ensuring that valuable insights and follow-up actions are not overlooked, and creating a cohesive lead-nurturing process. With auto-dialers, sales representatives can efficiently track and manage leads, ensuring no opportunities are missed.

 

Personalized Customer Interactions

Auto-dialers are equipped with advanced features that allow for the customization and personalization of calls, depending on the information available about each lead. Pre-recorded messages can be tailored to address potential customers by name or to mention specific interests they may have. This level of personalization creates a more engaging and tailored experience for the recipient, making them feel valued and potentially increasing the likelihood of a positive response. By providing a personalized touch, auto-dialers help to build rapport and establish a stronger connection with prospects.

 

Reducing Idle Times

By constantly connecting agents to new calls, auto-dialers minimize idle time that would otherwise be spent on unanswered calls or busy signals. This optimization ensures that sales teams' valuable time is put to good use, directly contributing to the overall productivity of the business. The minimization of idle time also has a direct correlation with job satisfaction among sales agents, as it allows them to dedicate their energy to meaningful conversations with prospective clients. With auto-dialers, sales representatives can maximize their time and focus on engaging with potential customers.

 

Maximizing Lead Conversion Rates

With the ability to call numerous prospects within a shorter time frame, auto-dialers significantly improve the odds of converting leads into sales. The quick succession of calls means that agents are able to reach leads while their interest is still fresh, which is often critical for conversion. Furthermore, call metrics and performance analytics facilitated by an auto-dialer can help identify the most effective approaches and timings for calls, further optimizing conversion rates and increasing the overall success of the sales process. Auto-dialers provide valuable insights that sales teams can leverage to enhance their conversion strategies and drive better results.

 

Ensuring Compliance with Regulations

Auto-dialers are purposefully designed to be compliant with telemarketing laws and regulations, such as the Telephone Consumer Protection Act (TCPA). They can restrict calls to certain times of day and maintain Do Not Call (DNC) lists to ensure that businesses adhere to the legal requirements. This automation of compliance reduces the risk of costly violations and protects the reputation of the company, allowing sales teams to focus on building positive relationships with potential customers. Auto-dialers provide a compliant and trustworthy solution for businesses to engage with prospects.

 

Scalability for Growing Businesses

The adaptability and scalability of auto-dialers make them an excellent tool for businesses experiencing growth. They can easily adjust to increased call volumes and expanded sales teams without a significant investment in new equipment or resources. This scalable nature ensures that businesses can maintain high levels of customer service and sales productivity, even as their operations and customer base grow. Auto-dialers provide a flexible solution that can support businesses throughout their growth journey.

 

Comprehensive Reporting and Analytics

Auto-dialers come with robust reporting and analytical tools that provide sales managers with valuable data about the calling process. Call times, success rates, and agent performance can all be monitored and evaluated to drive continual improvement. This data-driven approach helps sales teams refine their strategies, address areas of weakness, and leverage their strengths to achieve better outcomes, ultimately contributing to the overall success of the business. Additionally, auto-dialers often support file transfers, allowing for seamless sharing of important files among team members for enhanced collaboration. Auto-dialers empower sales managers with insights to optimize performance and make informed decisions for better sales results.

 

Comprehensive Reporting and Analytics

 

As businesses strive to excel in a competitive marketplace, auto-dialers stand out as essential tools for enhancing the efficiency and effectiveness of sales operations. These systems not only increase the volume of calls that can be managed but also the quality of engagements through personalized conversations and intelligent lead management. By streamlining routine tasks, minimizing idle times, and ensuring compliance with regulations, auto-dialers empower sales teams to concentrate on what they do best-nurturing relationships and closing sales. With the added advantage of comprehensive analytics, sales strategies can be constantly refined to pursue optimal outcomes. Ultimately, the successful integration of auto-dialing technology into sales processes is key to realizing more conversions and supporting the dynamic growth of businesses in virtually any industry.


This wireless tech could soon facilitate network-free file transfers

 

How are files sent from one phone to another? Or from a phone to a computer and vice versa? If you want to do it wirelessly, you'll have to rely on WiFi or Bluetooth. Companies like Apple and Google have their own wireless transfer protocols like AirDrop and Nearby Share, but those still rely on WiFi and/or Bluetooth. That's where LiveDrop comes in.

 

The technology was unveiled at CES 2024 last month. This is a new wireless technology that allows users to send files and photos across devices without relying on a network or internet connection. The tech was demonstrated on a phone in Airplane mode with both WiFi and Bluetooth disabled, and it worked flawlessly.

 

 

It relies on devices scanning something that resembles a QR code, but it's not. Instead, it's kind of like a data matrix of the file itself, so after it has been scanned, the app will then unscramble the code to reproduce the file. Unfortunately, in its current state, LiveDrop transfers at a snail's pace of 250Kbps, but the company plans to increase that to 1Mbps.

 

It also compresses the original file, so the end result could be a lower-quality image or video. Luckily, LiveDrop CEO Patrick Moreu says that there is an SDK that would allow businesses to set their own limits.

 

Other than sending images, it can be useful for small file transfers. A lecturer who puts up the code on a screen which students can then scan to receive their course notes. The best part of LiveDrop is that it is platform agnostic. This means that iOS can scan Android users and vice versa. Users who are interested can actually check out the app right now.



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We’ve seen exponential growth in mobile technology and how it has been developed over the years. With over 6 billion smartphone users, it’s evident that the latest tech produced is highly mobile-centric.

And why not? It’s convenient to use and we can easily get a lot of things done while we’re sitting comfortably in our beds. Take online shopping for instance. All you have to do is open an e-commerce site on your mobile, find something that you like, place an order, pay online and viola it’ll be delivered to your doorstep.

That being said, we cannot deny how far the technology has come. But, we also cannot deny how far it has to go as we’re seeing some amazing trends that are shaping the future of this domain. Fortunately, if you’re into mobile tech development or someone who’s fascinated by it, then we’ve got you covered.

We’re listing some of the top trends in mobile technology that you should consider checking out as we dive into 2024. So, let’s begin:


Mobile IoT Apps

This one is fascinating; we have IoTs everywhere now and our smart homes are nearly operated and controlled by IoTs. However, instead of homes where you can only adjust thermostats or lighting, mobile IoT apps will now allow improving businesses.

That’s right, from becoming a central mode of interaction. These apps will allow businesses to offer advanced IoT functionality to customers. For instance, sensors can be installed that can be used for alerts and monitoring.

We do that in homes, but what about buildings, railway tracks, sidewalks, etc.? Using mobile IoTs, users can get live feeds, collect data, use the collected data for analysis of any kind, and even manage devices on a wider scale.

A good internet connection and these IoTs can operate without any hassle. For that, we recommend going for Xfinity since they suffice the need for large-scale internet connectivity. You can connect with Xfinity customer service to get a plan that would suit your IoT needs.


Cloud-Based Mobile Apps

We already know that many applications and platforms offer cloud storage. However, we don’t get it directly from the built-in apps of our smartphones. But now, we’re seeing an increasing trend of cloud-based mobile apps being developed and launched in the market.

If done on a larger scale, these apps will allow users to save so much money on hosting since they can use the storage from their smartphone and even host the site. In addition, since the sites or platforms don’t need to communicate with other servers, they can run smoothly and faster.

Moreover, users will be able to secure easy functioning since all platforms will be connected to a single cloud server that the users can carry anywhere they go and access anytime. It's revolutionary!


Dedicated Wearable Apps

Once smartwatches started popping in the market, everyone just wanted to get theirs. However, the problem with smartwatches or wearables in totality was the absence of wearable-based apps. There were just not many or weren’t even existing.

But now, we have a good deal of apps that have solely been created for wearables. The reason why these are developed is that users can use the apps through wearables instead of their smartphones.

The apps only need to be installed or even that won’t be required. Wearables can directly install the apps and the users can start using them right away. This will improve access and give better freedom to use multiple apps on the go.


Mobile AI

AI's rise was quite evident this year! We can all say that we’ve seen some mind-boggling innovations from the use of AI, and we’re happy as well as concerned. Concerned that what if this use leads to something unhealthy or harmful.

However, it’s up to the creators how they train AI tools and how much freedom these tools are offered. However, that being said, we’ve seen an amazing increase in the adoption of AI in mobile applications.

We already have voice assistants, and with AI, users will be able to control things better. From accessibility to managing operations, users can get enhanced performance and take control of things better.


5G and Geofencing

We’ve seen experiments for 5G connectivity in several countries and have even seen a wide-scale implementation and application. However, the global phenomenon is still underway. But with 5G applications globally, geofencing will be far easier.

Applications that use location will now offer very accurate results and insights. In addition, apps will also feature offers to a user based on their location. For instance, restaurant apps can launch such campaigns and can alert users whenever a new campaign is running and customers are in their vicinity.

In other words, getting alerts of the latest offers from different platforms, sites, and more, will be easier and users can benefit from them without missing out on the deals.


Closing Thoughts

Well, these trends are not even the tip of the iceberg; however, they’re enough to illustrate how mobile technology is advancing rapidly. So, if you’re in the domain or just a fan, read more on these trends to stay informed.


 

 

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Technology has grown to occupy a central place in society and play a key part in all our lives. Of course, some technologies are more common in everyday life than others and have a significant impact on how we live. Mobile tech is a great example of this. Smartphones are something that we all rely on now. Whether it is making calls, catching up on emails or surfing the web, these devices are crucial to most people around the world.


The variety of things we do via mobile devices now means that the security features they contain are more crucial than ever. This includes examples such as facial recognition software, which ensures that only the right person can access a device, and mobile network security, which keeps hackers at bay.


This kind of security is essential for mobile devices, as they contain so much of our personal data, banking details, email messages and private photos. If these kinds of things were not available, people would not be as comfortable using them and they would not protect users in the best way.


The importance of secure coding practices for mobile apps


When it comes to making mobile phones safe for people to use, secure coding practices are also something that prove invaluable. This refers to mobile app developers using techniques when coding their applications that make them extra safe to use.


As apps are popular with all mobile phone users, producing those that are coded in an ultra-secure way makes sense. This not only makes it harder for online criminals to breach app security but also gives people full confidence that the apps they use are secure.


Cyber security specialists and secure coding practices for mobile


The seriousness of security for mobile devices is causing people to predict that the cyber security students of today will be at the forefront of the sector moving ahead. This is because these students learn not only what common online dangers pose most problems to mobile users, but also which security weaknesses hackers might target in an app or mobile phone.


They can then use this knowledge to design mobile devices that provide much stronger protection against hackers and apps that utilize the latest secure coding practices to deter online criminals. In terms of mobile apps in particular, techniques developed around secure coding within cyber security can be directly transferrable to creating safer applications. 


How do you become a cyber security specialist?


The above shows that training to become a specialist in cyber security could lead to decent employment opportunities in the mobile sector. As things such as secure coding practices become more important in mobile phone apps, people with specific skills in this area are in demand.


The online nature of modern society also means that people with in-depth knowledge of online security are in demand across a range of other industries. This can be businesses in any sector that have an online presence and need someone who can safeguard their network, protect their databases and help them work securely in the cloud.


Due to this, training to work in cyber security is a popular career choice.


If you are wondering how to become a cyber security specialist, the best place to start is getting the right qualifications. The Master of Science in Cybersecurity from St. Bonaventure University is a popular course in this field and perfect if you like the flexibility of online studies. This program teaches students all they need to know about helping businesses stay safe from online threats. This includes learning around secure coding practices, cloud security, machine learning and data mining.


What skills do you need to work in cyber security?


Cyber security is a field where academic qualifications are not the only driver of success. If you plan to move into this employment sector to build secure apps or make mobile phones such as the Apple 1Phone 14 Pro safer, you also need the right skills to call on.


The most important ones for specialists in this sector include:

  • High-level IT/computer skills
  • Problem-solving
  • Communication
  • Organizational skills
  • Multi-tasking
  • Leadership
  • Programming
  • Analytical skills
  • People skills

 


Although the above list does not show every single skill that can help you succeed in cyber security, it gives a flavor of those that are used most regularly in roles across the industry. By working on these skills, you can not only succeed in your career post-graduation but also become more attractive to potential employers.


What type of person should move into cyber security as a career?


People who are interested in computers, technology and online/mobile tech are all ideal candidates for this sort of career. This sector can also be a good fit for anyone who loves to work independently at times and use their knowledge of IT to solve cyber security issues. This could involve building impenetrable digital fortresses to keep out hackers or enjoying the thrill of responding effectively to a sudden online threat.


Of course, if you already work in IT or other fields based in computer science, then you may also find working in cyber security interesting. It is key for all cyber security professionals to enjoy keeping up to date with the latest industry trends (such as secure coding practices) and emerging online dangers. This enables them to use this knowledge in their own role and fulfill their duties effectively.


What roles do specialists in cyber security typically move into?

 

Cyber security is actually a wide-ranging term. There is a great range of individual roles within the sector that people can move into. These include:

  • Security architect
  • Network engineer
  • App developer
  • Solutions architect
  • Lead software security engineer
  • Information security analyst
  • Chief information security officer

 


When it comes to cyber security for mobile phones in particular, app developer is one specific role that stands out for graduates. If you like the thought of helping to design apps that are ultra-secure, then it could be the perfect job for you. Secure coding practices that cyber specialists develop are crucial to working in this position and creating robust apps.


But how do cyber security experts develop these types of coding practice?


Security testing


Although there are multiple ways that specialists in cyber security develop secure coding practices for mobile apps, a focus on security testing is one of the most important. This refers to mobile applications being thoroughly tested to ensure that they are safe to use and provide excellent security against hackers.


By doing this, the app developers are able to code products that have been properly tested for high-end user security and products they feel confident are secure to use on a global scale. Security testing also enables those involved with mobile app development to spot any glaring security errors in the product’s coding and across the application in general.


A good example of this would be performing periodic vulnerability scans on the app in order to identify code that might be vulnerable to attack. It is also possible to use automated source code analysis to spot any security flaws in an app’s coding.


Security patches to fix coding issues


It is crucial to point out that there may not have been any security issues with an app before it was rolled out. However, there are always new online threats emerging that see hackers finding fresh ways to get past previously secure app defenses. Once this happens, it is vital for app developers to work quickly to make security patches available to users and plug any vulnerabilities.


This is something that cyber experts have helped to popularize, and they continue to work with the mobile industry to help it respond to emerging threats from online criminals. It is common for these security patches for apps to rely on amendments to code and for extra layers of security to be added into the source code of an app to make it safer. It may also involve removing code that has been exposed by hackers or that has become a security weakness.


Authentication of certificates


Authentication is another valuable technique for secure coding and creating robust mobile apps. This refers to developers using specific software in their apps to validate the contents of an online certificate. These certificates are digital documents that confirm the true identity of a website or server. The certificate itself includes key data about who issues the document and which hostnames are connected to it.


By using software such as NSURLSession or HostnameVerifier, app developers can authenticate certificate contents from users and reduce the danger of certain attacks (such as so-called man-in-the-middle attacks). These sorts of attacks can be serious, as they amend the communication between the server and the app itself. This can then enable cybercriminals to access the app’s code and make changes to it or alter certain app features. By authenticating certificates, the app becomes safe for genuine mobile users to download and is kept safe from cybercriminals.


Biometric data storage


As we have already noted, biometrics is a major trend in mobile development and enables people to use unique personal data to access tablets, smartphone and apps. Good examples of this in action include facial recognition scanning on mobile devices and fingerprint scanning. Although this data may be unique, it still needs to be stored on mobile devices and apps for them to recognize who is trying to access them.


As with any kind of data storage for sensitive information, it is key for biometric data to be safely looked after for mobile users. Cyber specialists have been instrumental in developing techniques that enable this and allow biometric data to be used safely in the mobile sector.


A good example of this is how the technique of hashing was developed in the cyber security industry to help store this sort of information safely on apps and mobile devices. This involves turning biometric data into a string of code that is hard for unauthorized people to decipher. Hashing is also widely used in the mobile world to store unique personal data, as it stops this data from being matched with other sources online to authenticate it. Code obfuscation is another widely used technique in this area that was developed by cyber experts. This sees the code structure/syntax amended to make the data complex for hackers who do not know the rationale behind these changes.


Data encryption


Another useful secure coding practice for mobile apps developed by cyber experts is data encryption. This is useful for app developers, as it allows any sensitive data stored on an app to remain safe from hackers. This is because encrypting data takes the raw user information that an app might hold and jumbles it up via a high-end computer algorithm.


This encrypted data to be stored on the app is extra secure and almost impossible for anyone without the correct encryption protocol to decrypt. As you can imagine, this technique around app safety is much better than simply storing sensitive data without any kind of encryption to protect it. If this were to happen, any hacker who did breach an app’s security features would have access to a wealth of personal user information in its rawest form.


Avoiding hardcoding of things such as APIs in the source code of an app also means that hackers cannot steal key data if they manage to obtain the application source code. When combined with cryptography in app creation, this allows developers to create products that are able to resist common threats such as side-channel attacks. As a result of the above, the app’s code is kept much safer and the data on an app is kept more secure – even if online criminals were to breach the application’s initial security features.


Authorization


A key element of mobile app safety is that only authorized users should be able to access an application. This, of course, is also something that is key for mobile devices in general, where only the owner of a tablet or smartphone should have access to it. When you think of the wealth of sensitive data on our apps and phones, this makes perfect sense.


Good practice in terms of secure coding that cyber experts have developed is therefore key for app authorization. This sees apps created in such a way that people have to sign in first and confirm their identity before being able to access them. 


App authorization through secure coding on a more general scale is also interesting to note and something that cyber experts have helped to develop. This sees the code behind an app written in a way that only allows users to access certain parts of the app. As a result, it stops people getting to parts they shouldn’t have access to and unauthorized people from getting up to mischief (such as stealing data or changing the application’s code).


What’s next for cyber security within the mobile world?


There is no doubting how important online security is to the mobile sector and what a great job secure coding practices do at keeping mobile users safe. Due to this, it is almost certain that cyber security will continue to play an increasingly key role in the mobile phone industry. But how might this look as we move forward?


If we look at applications specifically, you expect that online security experts will continue to find new ways to secure the data that applications collect and store. This could involve higher levels of data encryption and new algorithms that help facilitate this.


For mobile devices in general, it would seem certain that cyber security specialists will continue to develop new techniques in areas such as secure coding to make them safer. This could involve the next generation of phones having ever more sophisticated biometric access protocols or the new wave of tablets running on network security processes that are almost impossible to breach.


Secure coding practices are key for mobile phones


People will only continue to use mobile phones if they feel that it is safe to do so and they are designed in a way that keeps online criminals at bay. One very effective method to achieve this is through the secure coding practices that cyber security specialists have developed for use with mobile devices. By developing and helping to implement these practices, cyber specialists are able to make mobile phones and apps a lot more secure to use.  

 

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