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Now that the Note 7 has been discontinued permanently, Samsung is sending a very special protective box for customers to return the smartphone in. The boxes themselves are thermally insulated and the kit actually contains a pair of safety gloves! You will first need to power off the Note 7 and put it into the shielding bag. Next, the shielding bag containing the phone is to be put inside the replacement box. The replacement box will then go into another inner box, following which, the whole package is to be placed inside the final box, which will be shipped back to the manufacturer. One can only ship the item via ground transportation as none of the devices will be allowed on an aircraft. If this doesn't give you an idea about how serious the issue is, nothing will.
We are sad to see such a well made device undone by such disastrous internal engineering flaws, but considering that this was a flagship device with premium pricing, one cannot help but feel astonished that something like this could ever happen to such a device, especially when it was made by the world's number one smartphone maker. If you have not already, return your Galaxy Note 7 NOW. Even if it has been marked as safe, that marking is invalid in light of the current situation.
Saikat Kar (tech-enthusiast)
Things are really not looking good for Samsung at all as a brand new serious issue has just surfaced in the form of a lawsuit for something that was previously unknown and unheard of. Daniel Ramirez is a construction worker who has filed a lawsuit against the South Korean electronics giant for allegedly selling defective and explosive Galaxy S7 Edge smartphones. He stated that the incident occurred in Ohio, where he was working in a bookstore and the S7 Edge was in his pant pocket. The phone wasn't being charged or even used while it caught fire and caused Daniel to receive second and third degree burns. He tried to grab the smoking smartphone and throw it out of his pocket, which burned his right hand as well. This was followed by the S7 Edge proceeding to literally explode in his pocket causing horrible injuries.
Now, this is an incident that reportedly occurred on May 30, which is more than three months before the Note 7 was even officially revealed. In light of the recently occuring battery related fires originating from the Note 7 and its worldwide recall by the manufacturer, ClassAction.com has taken it upon themselves to sue the OEM over this tragic incident. They want a worldwide recall for the S7 Edge, just like Samsung did with the Note 7. Not only is this the first time that we are hearing about the S7 Edge catching fire and exploding, but this is also the only time that such an unfortunate accident seems to have happened while the phone was not even being charged. We will have to wait and see what Samsung has to say about this.
Saikat Kar (tech-enthusiast)
In what turned out to be the biggest blemish in the world's number one smartphone manufacturer's reputation, millions of Galaxy Note 7s from customers are making their way back to the manufacturer for a replacement. While this move may cost Samsung more than a billion US dollars, they had to take the initiative after 35 smartphones around the world blew up while being charged. Samsung has finally provided an explanation behind the exploding Samsung SDI batteries just recently and here is what they said in their official statement
"based on our investigation, we learned that there was an issue with the battery cell. An overheating of the battery cell occurred when the anode-to-cathode came into contact which is a very rare manufacturing process error"
Lithium itself is a reactive chemical and the truth is that any smartphone powered by a Li-ion battery does have the potential to explode or catch fire, if there's a short circuit. In case of the Note 7's battery however, some of the batteries provided by Samsung SDI had an inherent manufacturing flaw which resulted in overheating. The overheating led to multiple Li-ion cells cracking open, causing a thermal runaway. So if you have already bought a Note 7, it's time to take it back to the South Korean OEM!
Saikat Kar (tech-enthusiast)
As you probably know, the already bad situation turned worse for Samsung when a Galaxy Note 7 which was supposed to be safe, exploded right onboard a Southwest Airlines plane earlier in the week. This incident has resulted in the CPSC starting another investigation regarding the safety of the new Note 7s. Samsung is also carrying out their own investigation within the company to figure out the real reason behind this particular Note 7 catching fire, in addition to verifying if this phone was indeed a "safe" unit.
In the meanwhile, Applied Energy Hub battery laboratory has put before us, the exact nature of an exploding Samsung Galaxy Note 7, via photos and videos. They simply applied pressure on the Note 7's battery until it began to smoke and then exploded into a ball of fire and smoke. The result of the experiment is scary enough to put most people off from buying the device, but keep in mind that this was a lab-controlled, forced experiment and not a real-life scenario. However, since the same thing would happen to your phone and anything near it, if you happen to own one of the malfunctioning smartphones, we are not so sure about the stylus toting phablet anymore.
Saikat Kar (tech-enthusiast)
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