Samsung had to kill the Note 7 after a second worldwide recall was initiated and that has cost the South Korean giant quite dearly. Apart from the billions of dollars that Samsung had to shell out in order to recall all the Note 7 smartphones and refund its customers, there is no telling how much this incident will hamper Samsung's business in the long run. According to Ming-Chi Kuo from KGI Market analyst firm, Samsung may lose as much as 5 to 7 million customers to Apple's iPhone 7 in the remainder of this year alone.
About 12 million units of the Note 7 were ordered and since each and every one of those customers will now have to opt for another smartphone, the iPhone 7 and iPhone 7 Plus are lucrative alternatives for them. The iPhone 7 Plus in particular will appeal to most of the ex-Note 7 customers, due to its large display, dual rear camera setup and a price tag that's quite similar to the Note 7. A portion of the remaining customers will of course stay loyal to Samsung by choosing the Galaxy S7 Edge or some other Samsung device. Other contenders for the sales gap created by the untimely death of the Note 7 are mainly the Google Pixel XL and the LG V20. We are not entirely sure about the report, but only time will tell if the Note 7 disaster is enough to make so many people change loyalties.
Saikat Kar (tech-enthusiast)
We all are waiting for the HTC One M9 to hit the markets worldwide which is scheduled on March,16th. Sadly, we might need to wait a little while longer because HTC missed the deadline. According to various reports, the Taiwanese manufacturer has delayed the release because of an urgent software update that the handset must receive before launch.
Whether or not this is true, is hard to tell, but it is a fact that the company has missed its March,16th home market shipping date. Some impatient customers, who have already payed for the flagship are reporting that the official statement they are receiving are for a delay of a couple of days to a couple of weeks.
According to a report by The Wall Street Journal, Vice-Chairman Lee Jae-yong of Samsung has mentioned that the S8 will feature an "improved camera" as well as a "slick design." While this certainly doesn't say anything significant about the device to be honest, it just goes to show that Samsung is now trying to center media attention towards the Galaxy S8 and away from the Note 7.
As Lee Jae-yong specifically mentioned the camera of the upcoming Galaxy S8, it could indicate that Samsung might really be opting for a dual camera setup this time around. If the rumors are true, then one 16-megapixel sensor and one 8-megapixel sensor will be embedded in a single rear mounted module.
The slick design mentioned by the soon to be Chairman of Samsung on the other hand, could point to the "full-screen" display that we have only heard about via rumors so far. However, it's worth mentioning that Xiaomi has already beaten Samsung to it with the beautiful Mi Mix, when it comes to the all-screen display. Let's see if Samsung can top that at the MWC, 2017 next year in February.
Saikat Kar (tech-enthusiast)
As per a report from Korea, the tech giant's CEOs' are witnessing drastic drop in salaries in 2015, something the report says is because of the struggling sales figure of the company in this year. Referring to the regulatory filing done by Samsung, the report disclosed that among the three CEOs, Kwon Oh-hyun (also the vice chairman) was paid highest salary this year - 3.82 billion Korean Won ($3.25 million), in comparison to 6.25 billion Won he received last year. Yoo Boo-keun - who handles the company's consumer electronics business division pocketed 2.34 billion Won, in comparison to last year's 3.61 billion Won. Mobile business headman Shin Jong-kyun experienced the largest cut, receiving just 2.28 billion Won this year dropped from 12.03 billion Won in 2014.
The drastic drop in Salary is due to the decreased incentives, which are generally associated with the company's performance. This report has come out amid speculations that Samsung is planning to cut cost by laying-off workers in managerial level.
Nevertheless Samsung has put a lot of effort to produce smartphones like Galaxy S6, which has a good build quality. Probably this is one of the main reasons behind the sales boost (although it didn't make any considerable difference).
Although Samsung will probably resume selling the Note 7 with a safer batch of battery and maybe even a slight rebranding, analysts are of the opinion that it might not be enough to help Samsung out of the huge loss that this fiasco has landed them in. According to Mirae Asset Securities, launching the next flagship device (which is probably the Galaxy S8) prior to its expected release date could prove to be a vital move that may help Samsung somewhat counter the loss that it is suffering both due to the expenses associated with recalling the defective Note 7s, as well as the long term impact on the company's reputation due to what happened.
It has been rumoured that Samsung is currently developing two secret flagship class smartphones, dubbed as Dream (SM-G950) and Dream2 (SM-G955). If this rumor is true then these could be the two upcoming Galaxy S8 models (or not). However, if they are, then we will have to assume that Samsung is once again skipping a number (4 in this case) as the S7 and S7 Edge were codenamed SM-G930 and SM-G935 respectively. Going by how the Galaxy Note 7 performed after skipping the number 6 (the Note 7 was preceded by the Note 5), the superstitious among us may not exactly recommend that!
Saikat Kar (tech-enthusiast)
The HTC Nexus 9 was supposed to launch on T-Mobile by early December, last we heard anything about this subject. Well, it's early December now, and the tablet is nowhere to be found at the carrier's stores.
What's the reason for that... According to a leaked internal communication from T-Mobile, the launch of the HTC-made Nexus 9 on the carrier has been delayed indefinitely.
What's worse than an indefinite delay ? T-Mobile itself still doesn't know when it will actually have the Nexus 9 in stock. So if you were planning to buy this tablet from this carrier, you'll need to be patient. This delay is due to a shortage in the Nexus 9 stock for HTC. We hope T-Mobile sort this out before Christmas.
Although Google never revealed the exact date for the Android 5.0 rollout for the Nexus devices, unofficial sources had claimed that it should commence on November 3. In case you haven't noticed, it's November 6 today. So what happened to the update?
As it turns out, Google found some major bugs in the last developer preview of the Android 5.0 build, particularly one related to Wi-Fi, which drains the battery and makes the devices hotter.
Although Google has fixed the bug now (marked as "fixed" on bug report), the unofficial release date has been pushed back to November,12th roll-out after which you'll start seeing the rollout on Nexus devices, starting with Nexus 7.
If your Galaxy S6 Edge, S6 Edge+ or Note 5 is under contract from Telus, then your Samsung smartphone has probably not yet received its Android 6.0 Marshmallow update. It seems like the carrier is experiencing certain issues which are impeding them from releasing the latest updates for these smartphones on time. This was the most obvious observation after we came to know that the scheduled dates for releasing the Android M updates have been delayed.
Earlier, the scheduled date for releasing the latest Marshmallow updates for the Galaxy S6 Edge was March 16, but it has now been changed to March 30. That's a two week delay, which might disappoint quite a few customers who had been waiting for it eagerly. On the other hand, the Galaxy Note 5 as well as the S6 Edge+ were scheduled for the same on March 9, but will start receiving the updates on March 13. Customers will definitely find this gap of four days more tolerable than the two weeks delay for the S6 Edge.
The original S6 was scheduled to be the last smartphone in the S6 series to receive Android marshmallow from Telus on April 13, and as far as we know, that date has not been changed yet.
We already saw the Hands-on video of the Galaxy Note Edge and Galaxy Note 4 Lollipop 5.0.1 update. However, Samsung didn't release the update yet on any region, even the old Galaxy Note 3 got its official Lollipop update in some regions...
Where's the Galaxy Note 4 Lollipop Update ?
Well, it turns out that Samsung delayed the Galaxy Note 4 Lollipop 5.0.1 update due to compatibility issues with Samsung Gear VR. Samsung needs to make sure that the Gear VR will work well on the Note 4 Lollipop ROM, so far the Galaxy Note 4 ROM is still in the hands of Oculus VR who are tweaking the kernel to ensure its compatibility with the Samsung Gear VR.
Samsung Gear VR is Samsung's current take on virtual reality headset based on the popular Oculus Rift. While compatibility issues might explain the delay the question still stands why this can't be achieved in a later update. It looks like Gear VR is very important to Samsung that it delayed the full Lollipop roll-out for it.
Many Samsung users are waiting for their Lollipop OTA Update, few users already updated. Samsung Galaxy S4 (SM-I950x) and Galaxy S5 (SM-G900x) users who already received the Android 5.0 Lollipop update is reporting that they are facing bugs and issues with the firmware.
Today, Samsung Norway told its complaining users that the Lollipop update for both Galaxy S4 and Galaxy S5 is currently "On-Hold" in order to fix the reported bugs. The company also said that they are working full time to fix those bugs and start rolling-out a new one that includes all the fixes that will be available to all users very soon.
The reported bugs includes random freezes, Contacts app force close by itself, default Phone app "com.android.phone" crashes, alarm problems and also some performance issues. Here's what Samsung Norway said:
"We are aware of the issues some users are experiencing after installing
the update Android 5.0 Lollipop and now has stopped the current
version. We work full time with a new update that contains solutions
to the problems that have been reported to us, including a new solution for
silent mode. We hope to send out the update shortly, and will
keep you updated on Facebook." - Samsung Norway
Samsung has already rolled-out its Official Android 5.0.1 Lollipop update to the Galaxy S4 I9500 and some of it variants. We were awaiting for the Galaxy S4 mini I9515 Lollipop update confirmation for more than 2 months now, Today we've got some bad news for all S4 mini users. UK Carrier, Three, has just officially received a confirmation from Samsung that the Android 5.0 Lollipop Update for the Galaxy S4 mini has been Canceled due to Memory Limitation.
@barbs_paul Sorry for the delay in replying Paul. There's no plans for Lollipop for the S4 mini due to memory limitation. >DD— ThreeUKSupport (@ThreeUKSupport) April 24, 2015
YouMobile team reached out to ThreeUKSupport via twitter and they confirmed that non of the S4 mini variants will get the Lollipop update. Just to remind you, the S4 mini packs a 8GB internal memory (only 5 GB available for the user) along with 1.5 GB RAM (Only 768-900MB available for the user).
@YouMobile Hi there. Yes we've received confirmation from Samsung that this is due to a memory limitation with this device...— ThreeUKSupport (@ThreeUKSupport) April 24, 2015
Samsung considered this specifications as "limited" and won't be able to provide a smooth Lollipop experience for the users of the S4 mini. However, Samsung France has already confirmed that Android 5.0 Lollipop update is coming to Galaxy S5 mini variant during the Q2,2015 period (April - May - June). Stay tuned for more Info!
ThreeIreland just announced via its official Twitter (replying to a user query) that its Galaxy S4 mini official Android 5.0 Lollipop update is Approved and on its way, the Carrier explained that its UK firm updates is different from theirs and they have "Approved" the update version they got from Samsung after testing.
@debbiebabes Hi Debbie, good news, that update has been approved and has started to roll out so you should receive it in the coming weeks.— Three Ireland Online (@ThreeCare) April 24, 2015
You can also check the Official Samsung updates Page for the latest Lollipop updates status and Firmwares.
Samsung is currently rolling-out its official Android 5.1.1 updates to a wide-range of its devices with lots of new features. Sadly, a device will be left of those updates.
According to SamsungUK, the Samsung Galaxy Note 8.0 Lollipop update has been CANCELED and will not be getting any official Android 5.0 Lollipop updates. The company didn't release any info regarding the Note 8.0 Lollipop update before and its firmware hasn't even hit the development status at all.
@jamesnutbeams We don't like to be the bearer of bad news, James, but the Note 8.0 won't be receiving the Lollipop update. ^LC— Samsung UK (@SamsungUK) August 22, 2015
We reached out for the company support team requesting more info regarding this info. Well, it turns out that the Galaxy Note 8.0 will not be able to run Lollipop with TouchWiz smoothly due to limited hardware capabilities which will not deliver an optimal User Experience, according to Samsung. We would like to point out that the Note 8.0 packs a Quad-core Exynos 4412 Cortex-A9 CPU, a Mali-400MP4 GPU along with a 2GB RAM LPDDR2 chip, the device was launched in 2013 with Android 4.1.2 Jelly Bean out-of-the-box then got the Android 4.4 KitKat OTA update later after that.
So, we guess that Samsung has just dropped the support of this device and won't be providing any more official updates for it in the future. We hope the company will reverse its decision regarding this device. Stay tuned and follow the Official Samsung updates page for more info.